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Conditions:
- Equinox lodge is a non smoking environment and smoking is only allowed outside.
- Equinox lodge is exclusively for adults and we do not cater for children.
- We request that shoes are not worn inside, please bring slippers or socks to be worn inside.
Pricing:
Prices are shown in New Zealand Dollars (includes GST) - if paying from overseas, the final price will be based upon exchange rate current at time of processing transaction.
Our rates are shown here.
Booking confirmation policy:
We request a 50% prepaid deposit to confirm your booking, this can be paid direct into our account or by credit card via our paypal account. When this payment is received and cleared we will confirm your booking - we reserve the right to accept other bookings if deposit for booking is not yet received.
Firm reservations will be held until either the arrival of the guests or the receipt of a written cancellation.
Cancellations:
Seven days written notice is required to cancel your booking otherwise the deposit becomes non-refundable.
Booking changes:
Once a booking confirmation has been accepted any request to alter dates already confirmed will incur an administration fee of $25.00.
Privacy Policy:
When you communicate or conduct a transaction via this web site, you supply us with personal information. Your privacy is important to us and therefore your information and contact details are only used for the purpose for which you supplied them. We will not share, sell or pass this information onto other third parties, except where legislation requires.
Errors and omissions
Although all the information in this website has been carefully checked due to on going changes errors or omissions may occur from time to time, we will be happy to resolve these issues when they occur.
Warning: Zero Fraud Tolerance
All bookings are thoroughly investigated for fraud, your ISP customer specific IP address are logged when submitting a booking.
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